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- HP Community
- Desktops
- Desktop Boot and Lockup
- Desktop won't power up

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10-28-2019 04:57 PM
Hi Mandy,
I can'find your PC using the product number Pavilion m9265.
Do you have a discrete graphics card or are you using on board (integrated) graphics.
It seems like you may have a graphics card problem.
Try a different graphics card if you are using on board graphics.
Remove the discrete graphics card. Try on board graphics if your PC has a discrete graphics card installed.
This is all I can tell you at this point.
10-28-2019 06:59 PM
Well I am back to report, this morning I decided to hit the power button again....nothing. My son stopped by after work to take a look at it, and would you believe, he hit the power button and it loaded up!!!!! How does that happen?? I mean, I'm thrilled, but I spent sooo much time on this thing this weekend and HIS touch worked. I realize it wasn't his actual touch, but is it possible that new battery just took a while to charge everything? I'm at a loss. Either way, I am going to use this time to now and wait for Cyber Monday or Black Friday and look for a good deal on a tower or a Laptop. Anyway, I just wanted to share and thank you again for all your help. I have to believe all the suggestions in some way brought it back to life.
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