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chasewilkens
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Message 1 of 2
173
Flag Post

Desktop won’t turn on

‎02-28-2021 05:12 PM

HP Recommended
Product: Envy 23

it won’t turn on and anytime i try to turn it on the power light on the back flashes

Tags (1)
1 REPLY 1
Grzwacz
Level 12
Level 12
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Message 2 of 2
Flag Post

‎02-28-2021 05:38 PM

HP Recommended

HI,

 

A flashing power supply LED could indicate a external power supply problem.

 

Depress the power on button when the power supply is connected to the PC to try a reset.

 

Otherwise you may need to replace the power supply if this fails. The motherboard could also be in trouble.

 

Contact HP (Link) or other online sources (eBay, Newegg, or Amazon) for a replacement power supply.

 

Regards

 

 

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