Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

Desktop won't turn on.

HP Recommended
Example: Pavilion Elite HPE
Microsoft Windows 7 (64-bit)

My home went through a power surge and now my desktop won't turn on. Thinking it may be power supply? Live in a small town where no one works on computers. Help?!

Level 12
Level 12
6,743 6,727 634 1,516
Message 2 of 2
Flag Post
HP Recommended


Welcome to the forum.

I am not a HP employee.


A power surge may damage the power supply, the motherboard, and any component or device connected to the motherboard or the PC. 


That is unfortunate you don't have a local PC tech. Troubleshooting this problem requires replacement components to find the bad part.


Techs usually have this stuff.


You could try some of the steps found at this site (Link).





0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation