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‎02-06-2017 06:52 AM

HP Recommended
Product: HP Touchsmart 610 - 1188
Operating System: Microsoft Windows 10 (32-bit)

received error messsage on turning on my other computer as follows:

 

CPU Test - Pased

Connection Test: Failed

Error Code: BIOHD1 - Drive not detected

Media tst: Failure - check cables

 

Computer is all in one so has no cables.

 

Operating without any problems till now. No new hardware or programs installed - just happened.

 

Can someome please help - I am in Australia

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-06-2017 07:34 AM

HP Recommended

With the drive not detected as noted in the post, it usually means the hard drive has failed.  The general hints on things to look for are just that general.  Start thinking about finding a new hard drive.  If you are up to doing that task yourself, HERE IS THE MANUAL on how to go about it.  Starts on page 8.  Look for the heading - Removing and replacing a Hard Disk Drive


I'm not an HP employee.
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1 REPLY 1

‎02-06-2017 07:34 AM

HP Recommended

With the drive not detected as noted in the post, it usually means the hard drive has failed.  The general hints on things to look for are just that general.  Start thinking about finding a new hard drive.  If you are up to doing that task yourself, HERE IS THE MANUAL on how to go about it.  Starts on page 8.  Look for the heading - Removing and replacing a Hard Disk Drive


I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the "Was this reply helpful" Yes button.
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