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‎07-06-2019 07:22 PM

HP Recommended
Product: Pavilion desktop
Operating System: Microsoft Windows 10 (64-bit)

Just bought a new pavilion desktop last week to replace an older machine in the house. Came standard with 8gb ram.  Bought 2 sticks of 16gb crucial ram to replace the 8 and max out to 32.  After replacing I get the 3 long 2 short beep issue.  I’ve seated and reseated switched slots etc.  Pulled power cord, pulled and reseated battery etc.  all with same result.   Now even when I put the original 8gb ram stick back in where it was still same result.  Very frustrated.  Any new advice or ideas??

1 REPLY 1

‎07-07-2019 07:07 AM - edited ‎07-07-2019 07:08 AM

HP Recommended

Greetings,

Welcome to the forum.

I am not a HP employee.

 

A three/two beep cadence is a memory issue (Link). That is not good hearing you cannot POST with original RAM installed.

 

I hope you did not damage the motherboard.

 

Regards

 

 

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