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tipoo
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Drivelock password I never set on my own SSD?

HP Recommended
HP Elite SFF 8200
Microsoft Windows 10 (64-bit)

I have a HP Elite 8200 desktop that's been working for years, and my own main SSD in there (Radeon R7, iirc an OCZ rebadge). Every now and again it would prompt for a drivelock password on boot, but removing all external drives and booting again always did the trick until now

Now it's asking for a drivelock password that I never set even with no other drive attached but my own main. I read the method around this was to get to the BIOS and disable it, but going straight to the BIOS and trying to change this setting (it doesn't even get to Windows boot) results in "Hard Drive security states cannot be changed. Cycle power to manage Drivelock on these devices".

What that means to me is it needs a cold boot, but that's exactly what I'm already doing, hard power cycling and then heading straight to the BIOS, but it doesn't let me get there directly without prompting for the drivelock.

 

To be clear I've been using this for years, my drives are all my own, I never set a Drivelock password...

 

Halp?

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MarcusC
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Message 2 of 2
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HP Recommended

Hey Tipoo 😁

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

Kind regards,

 

MarcusC

I work on behalf of HP.
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