• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-30-2020 08:16 AM - edited ‎03-30-2020 08:19 AM

HP Recommended
Product: Pavillion 590-p0045
Operating System: Microsoft Windows 8.1 (64-bit)

 

System:                   HP Pavillion 590-p0045  Desktop PC

Installed RAM:     8.00 GB

System Type:      64-bit operating system, x64 based processor

Windows Edition:  Windows 10 Home

Verson: 2004      

OS build:  19041.153

**************************************************************

I recently installed Windows 8.1 as a secondary Operating System so I now have a “Dual Boot” setup on the Computer.

Windows 10 is chosen and shows as the Default OS.

System boots up normally and the CHOOSE OS appears with both systems shown.

If I choose Windows 10, system boots up to Windows 10 sign in screen quickly and all is well.

If I choose Windows 8.1, the RECOVERY Screen appears with the 0xc000000e error, PC needs to be repaired, etc.

 

IMG_6783.JPG

 

I choose ESC for UEFI settings and the START UP Screen appears and I choose F-11

 

IMG_6784.JPG

I choose F-11 from the START UP  Screen Box and the CHOOSE AN OPTION Screen appears

 

IMG_6785.JPG

 I choose CHOOSE USE ANOTHER OPERATING SYSTEM and THE "CHOOSE  USE ANOTHER OPERATING SYSTEM SCREEN" appears and I then choose win 8.1

 

IMG_6786.JPG

 

 

Windows 8.1 Boots up normally.

 

I have reviewed the Windows Boot Manager file and it seems to be OK but I am not certain.

 

BCD EDIT.jpg

 

BCD Volume List.jpg

It seems that the Win 8.1 should boot up normally if chosen from the initial screen.

I reviewed and tried several solutions from this forum but none “fixed” the problem. At this point I can only Boot to the Win 8.1 FROM the System Recovery window  Startup/F-11/Choose An Option/Use Another Operating System/Choose an operating system/ Win10 or win 8.1

 

Any help will be appreciated.

Capnbob   3/30/2020

capnbobL1011@comcast.net

 

 

 

 

 

 

 

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.