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‎09-15-2020 07:19 PM - edited ‎09-18-2020 08:48 AM

HP Recommended
Product: Example: Pavilion 590-p0054
Operating System: Microsoft Windows 10 (64-bit)

Purchased the subject card and replaced the existing 128 GB PCIe NMVe TLC M.2 solid state card. Cloned windows 10 on it and everything worked smoothly. Confirmed EFI partition and Primary partition. Turned off the PC and upon returning the next day bios is not showing the card but instead showing SM2263 with only 1 Gb. No boot. Removed the card, reseted CMOS, installed the card again and the card is there. It boots. Next day the same problem. Updated bios and no change in behavior.  What am I missing here ? 

 

 

2 REPLIES 2

‎09-18-2020 05:06 PM

HP Recommended

@Aries123, Welcome to HP Support Community!

 

For further assistance, reach out to HP Smart Friend Services.

 

Thanks for understanding.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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‎09-19-2020 11:08 AM - edited ‎09-19-2020 11:10 AM

HP Recommended

LOL that was not a help - it was more a sale trick 😞

It is easier and cheaper to return the crap !

Thumb down for you TEJ1602 👎

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