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HP Recommended
HP EliteDesk 800 G5 Desktop Mini PC

In the process of uninstalling some software I was forced to restart the machine

The restart caused windows updates to be applied

The machine recycled through a few restarts

 

when it finally came back to the logon screen neither keyboard nor mouse are recognised

without these I can't log on

can't get to any settings

can't get to bios

 

have tried different keyboards in the different USB ports but nothing seems to changed

 

any ideas?

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