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‎01-09-2024 06:45 AM

HP Recommended
Product: elitedesk 800 g2 mini
Operating System: Microsoft Windows 10 (64-bit)

Elitedesk 800 g2 posting problem. Will not post when any usb device(mouse, keyboard) is plugged in. With no usb devices it boots into windows 10 fine.

Category:
4 REPLIES 4

‎01-09-2024 06:54 AM

HP Recommended

Check in the BIOS for first boot device.  It could be set to the USB, which will cause the BIOS to try to boot from a USB device.

It verify the setting - Start tapping the Esc key BEFORE starting the PC and then press the start button.
Keep tapping the Esc key until a popup menu shows. Then pick F9.  Set the first boot option to the Hard drive.


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‎01-09-2024 09:24 AM

HP Recommended

thans for your time. This did not help. using bios n21.02.61 uefi. I disabled all usb boot options. Uefi and legacy.

The startup shows the Hp logo and freezes. I tried bios n02.60 with same results.

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‎01-09-2024 09:37 AM

HP Recommended

I found the problem. Bios does not like my mouse. Tried another mouse and the bios works and boots windows.

Tnx for your help.

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‎01-10-2024 05:00 AM

HP Recommended

Good to see you found the problem.  Thank you for reporting back with the solution.


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