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- HP Community
- Desktops
- Desktop Boot and Lockup
- Elitepad 900 (Secure Erase) problem

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08-03-2018 02:44 AM
Hi,
I have an HP elitepad 900.
The issue is I have secure erased it, an option available by HP but without warning, this has removed the OS and Drivers and as the Bios is built into the os I have no access to anything but the screen that states:
"Boot device not found, please install an operating system on your hard disk.
Hard disk (3F0).
and when i choose f2 the screen that states:
The HP BIOS Application selected is corrupt or missing. Please install the application and try again
BIOS Application Error (501)
please Anyone Can Help Me >>> Thank you
08-03-2018 03:09 AM
Hi
What exactly do you want to achieve?
Secure erase or a re-install, or something else.
1st Please try a Hard Reset
This is valid for most notebooks, and some desktops.
Press and Hold the PWR off button for 4 seconds to force a PWR off.
Unplug from the wall.
IF you see a battery compartment door, then your computer has a removable battery.
IF NOT then you do not have a removable battery.
Remove any removable battery.
Press and hold the power button for 15 seconds to complete the reset.
(Re-insert any battery you removed).
##############################
https://support.hp.com/us-en/document/c02693833
Turn off the notebook.
Plug the notebook into a power source using the power adapter.
With the notebook off, press and hold the Windows logo key and the B key at the same time (WinKey +B).
NB: On some notebook models, it might be necessary to press and hold the Windows logo key and the V key (WinKey +V).
While pressing those keys, press and hold the Power button on the computer for 2 to 3 seconds, and then release the Power button but continue to hold the Windows logo key and the B or V key until the HP BIOS update screen displays or you hear a beeping sound (usually 8 beeps).
###################################
This First part only works when a valid Recovery Partition is enabled.
If it displays an error message then move onto the Second Part:-
OR if you have data you wish to try and save using the XCOPY command.
Then create your own Repair/Recovery/Rebuild/Re-install media or buy a set from HP.
Turn off the computer.
Disconnect all connected devices and cables, Media Drives, USB drives, printers, & faxes.
Remove media from internal drives, and remove any recently added internal hardware.
Do not disconnect the monitor, keyboard, mouse, or power cord.
Turn on the computer and repeatedly press the F11 key, about once every second,
until the Choose an option screen is displayed, and then continue.
On the Choose an Option screen, click Troubleshoot, and work your way through the screens.
Second Part:-
This may require another PC. Find and Download your .iso from…
(You will need a NON_OEM key for W7);
W8.x and W10 should activate automagically from their embedded licence key.
https://www.microsoft.com/en-us/software-download/windows7
https://www.microsoft.com/en-us/software-download/windows8
https://www.microsoft.com/en-us/software-download/windows10
For when it’s a NON MS OS ( iOS / Linux ) creating the install media.
www.microsoft.com/en-us/software-download/windows10ISO
A 3rd party site is (Courtesy of @CherylG)...
http://getintopc.com/softwares/operating-systems/windows-7-home-premium-free-download-iso-32-bit-64-...
Expand/Extract/Burn the iso Image onto a DVD/USB as needed.
Microsoft’s Creator Tool will make the required DVD or USB.
Even though it has NO actual HP software/drivers included, you may be able to
XCOPY the C:\Users\* area onto a ‘large’ USB stick, via the Command Prompt.
You’ll need to try various drive letters; D:..-..Z: until it’s matched - could be G; mine’s S:
C:\>XCOPY C:\Users\* S:\ /e /i /h (then files like those 3 listed below get copied over)
C:\Users\desktop.ini
C:\Users\All Users\agent.1509128044.bdinstall.bin
C:\Users\All Users\HP Deskjet 2540 series\Help\flash\zoom.swf
Then you can try System Recovery Options / Advanced Options shown in the screenshots.
NB:- W7 Try running a Startup Repair more than once for a full fix.
NB: - W10 Begin with the Automatic Repair, then Startup Settings etc.
From either the C:\ or the X:\ prompt try the following
cd boot
bootrec /FixMBR
bootrec /FixBoot
bootrec /RebuildBCD
If the above FAILS then please try:-
http://www.thewindowsclub.com/repair-master-boot-record-mbr-windows
http://www.thewindowsclub.com/install-windows-7-from-usb
http://www.thewindowsclub.com/install-windows-10-from-usb
08-03-2018 03:46 AM
Hi
As your pictures will take some hours to be approved.
You would need another PC to
https://www.microsoft.com/en-us/software-download/windows8
and you get 4+ Gb of iso file that you expand onto a DVD/USB accordingly.
Before you begin
- Make sure you have:
- An internet connection (internet service provider fees may apply).
- Sufficient data storage available on a computer, USB or external drive for the download.
- A blank USB or DVD (and DVD burner) with at least 4 GB of space if you want to create media. We recommend using a blank USB or blank DVD, because any content on it will be deleted.
- If in doubt please ask.
A really long shot is to try and recover the partitions using Gparted.
GParted is a free partition editor for graphically managing your disk partitions.
With GParted you can resize, copy, and move partitions without data loss, enabling you to:
- Grow or shrink your C: drive
- Create space for new operating systems
- Attempt data rescue from lost partitions
08-03-2018 10:00 PM
Do you have an ElitePad Docking Station to connect the tablet to kbd and mouse?
http://h10032.www1.hp.com/ctg/Manual/c03896490
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08-04-2018 02:57 AM
@mussubber wrote:Hi,
I have an HP elitepad 900.
The issue is I have secure erased it, an option available by HP but without warning, this has removed the OS and Drivers and as the Bios is built into the os I have no access to anything but the screen that states:
"Boot device not found, please install an operating system on your hard disk.
Hard disk (3F0).
and when i choose f2 the screen that states:
The HP BIOS Application selected is corrupt or missing. Please install the application and try again
BIOS Application Error (501)
please Anyone Can Help Me >>> Thank you
So how did you securely erase it?
What software did you download and deploy?
http://h10032.www1.hp.com/ctg/Manual/c03664461
08-04-2018 01:48 PM - edited 08-04-2018 01:53 PM
Most Business class machines have a feature in BIOS to erase the storage drive. Problem is, many people wrongly assume it only erases personal files.
http://h10032.www1.hp.com/ctg/Manual/c03453264.pdf
**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
08-05-2018 03:10 AM
Hi
Thanks for the link...
It is this bit that
Overwrite-based tools like Disk Sanitizer are effective for only hard disk drives. Therefore, the Disk Sanitizer option does not display in menus for solid-state drives (SSDs). Secure Erase works on solid-state drives and hard disk drives that support it.
caused me to ask.
08-05-2018 04:37 AM
Hi
Therefore this may be relevant
You would need another PC to
https://www.microsoft.com/en-us/software-download/windows8
and you get 4+ Gb of iso file that you expand onto a DVD/USB accordingly.
Before you begin
- Make sure you have:
- An internet connection (internet service provider fees may apply).
- Sufficient data storage available on a computer, USB or external drive for the download.
- A blank USB or DVD (and DVD burner) with at least 4 GB of space if you want to create media. We recommend using a blank USB or blank DVD, because any content on it will be deleted.
- If in doubt please ask.