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HP Recommended
Pavilion 23 touchscreen
Microsoft Windows 10 (32-bit)

I don’t know if anyone can help you or not, I can get past the password section but when I get to the wallpaper it goes to an endless loop. I can press control alt delete and bring up the task bar. When I bring up the task bar if I press task manager it disappears.

1 REPLY 1
HP Recommended

@TheLabDude

 

Welcome to the HP support community.

 

Follow the below steps to fix the issue:-

Press CTL+ALT+DEL then click the file and new task. then type explorer.exe and press ok.

 

If that doesn't work, boot to safe mode and check if that works.

Here are the steps:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.