06-28-2020 03:21 PM
I don’t know if anyone can help you or not, I can get past the password section but when I get to the wallpaper it goes to an endless loop. I can press control alt delete and bring up the task bar. When I bring up the task bar if I press task manager it disappears.
07-02-2020 05:10 PM
Welcome to the HP support community.
Follow the below steps to fix the issue:-
Press CTL+ALT+DEL then click the file and new task. then type explorer.exe and press ok.
If that doesn't work, boot to safe mode and check if that works.
Here are the steps:- Click here
I hope that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
I am an HP Employee
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