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Brown33
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Enter Administration Password or Power on Password

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I reset my computer and now it’s asking to “enter administration password or power on password” I don’t k ow what the password is, I tried looking up the password on the bios-ow.org and the code it gives me it dosent let me type the whole password. HELP!!

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REO51ST
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Welcome to the HP Support Community @Brown33

 

When asked for the password just hit enter 3 times.

 

Post any code if you receive one???

 

REO

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Brown33
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i 64011270 

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REO51ST
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@Brown33

 

Reboot and enter   53684635

 

REO

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Brown33
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Okay that code took me to another screen that now showing 

“Boot device not found

please install an operating system on your hard disk.”

F2 system diagnostics 

for more information please visit www.hp.com

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REO51ST
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You're very welcome @Brown33

 

To help others please mark my post " Accept as Solution " if it solved your problem.

 

Power-on and start tapping the (esc) key or (f10)

 

Run the HDD Diag/Tests.

 

Then start a new post here with the results of the tests.

 

https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/bd-p/OS

 

REO

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Brown33
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Hi I ran the two test that it showed which was a memory test and a storage test and they bought said pass

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