Create an account on the HP Community to personalize your profile and ask a question
05-26-2020 06:11 PM - edited 05-26-2020 06:12 PM
Product: Example: Pavilion x360 m3 Convertible PC
I was turning on my laptop and a message came up that says “Enter Administrator Password or Power on Password” in blue. I don’t know or have never set up that type of password. After a few tries I get a system disable code that says [i 92654913]. Thanks in advance for the help!
1 REPLY 1
05-26-2020 06:56 PM
Thank you for visiting the HP Support Community.
According to the Community's Rules of Participation:
4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.
This topic is going to be locked. If you would like help resetting the password on your product, please Contact HP support in your region.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for? Ask the community