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HP Recommended
Hp Envy Curved 34-B135SE

I have an Envy 34 Curved AIO.

 

When I power it on, I get 3 Long Beeps & 4 Short Beeps 5 consecutive times.

 

My research states it is a power supply issue. It calls for a 230-watt 14 Amp  power supply .

 

I have other 230-watt power supplies for my Eliteone 1000 but they are less than 14 Amps.

 

Should these power supplies still work or do I need to get the 14 amp adapter?

 

Or what else could it be? I hope it's not the mother board.

 

TIA 

 

4 REPLIES 4
HP Recommended

Sorry 280 watts.

HP Recommended

Hi @jaketothebone,

 

Welcome to the HP Support Community! 

 

Thanks for reaching out about your query regarding your PC!

We're thrilled to have the opportunity to assist you and provide a solution.

 

Try these steps:

Power Cycle the Computer

  1. Turn off your computer and unplug all power cables.
  2. Disconnect all peripheral devices (keyboard, mouse, external drives).
  3. Press and hold the power button for at least 15 seconds to discharge residual power.
  4. Reconnect the power cable and try turning on the computer again.

Check the Power Supply

  1. Ensure that the power cord is securely connected to both the computer and the electrical outlet.
  2. Test the electrical outlet by plugging in a different device to ensure it's working properly.
  3. If possible, try using a different power cord or adapter to rule out a defective cable.

Reseat the Memory Modules

  1. Turn off the computer and disconnect the power cord.
  2. Open the case of your AIO desktop to access the internal components.
  3. Locate the memory modules (RAM) on the system board.
  4. Carefully remove each memory module by pushing the retaining clips outward.
  5. Reinstall the memory modules by aligning them with the slots and pressing down firmly until the clips snap into place.

Test Booting with Minimal Components

  1. Disconnect or remove all peripheral devices including external drives, additional RAM modules, etc.
  2. Try booting up the computer with only the essential components (CPU, primary RAM module, power supply, and monitor).

Check for Physical Damage

  1. Inspect the power supply unit for any visible signs of damage or burn marks.
  2. Look for any loose connections, damaged cables, or burnt smells from inside the computer.
  3. Ensure that all internal cables are securely connected.

I hope this helps.

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

HP Recommended

I am good now. Needed 280 watt power supply.

 

I had a 230 watt. Did not know it needed 280 watt.

 

Thanks

HP Recommended

Hi @jaketothebone,

 

Thanks for letting us help you out! If you're all set, please mark this post as 'Accepted Solution' so I can do a virtual happy dance! 

 

If you need anything else, I'm all ears (or rather, all text). Just let me know! 

 

You're awesome, and I'm honored to have been your go-to guide today! 

 

Stay fantastic, and have an amazing day ahead! 

 

Best Regards,

Kuroi_Kenshi
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.