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11-22-2016 11:12 AM
I had a brand new hard drive fail after only 2 weeks! Hard drives are complicated mechanical devices with many moving parts; electric motors, muliptle high-speed spinning platters, read and write heads which move across the surface of the platters at less than a hairs diameter.
Yes, power failure while the drive is writing can cause a failure. As can excessive heat if the computer case is not cooled properly or the computer is stored in an enclosure. If the computer gets moved, dropped or even bumped while reading or writing it can damage the hard drive. Those are some physical reasons.
There are also logical reasons. Such as the file system becoming corrupt, too many bad sectors, improperly formatted or partitioned, etc..
Did you restore your BIOS to default?
Did you update your BIOS?
IF your problem is a 'logical' failure it might be fixed by restoring it to factory condition or re-installing Windows.
Good luck!
11-22-2016 12:54 PM
Thank you Y2KEN, onced I changed the SATA connector for another, then I power on the computer, nd it get error, until now, after 12 tries, now I'm writing on the computer that gives me error, is this a proof that it can not be a "physical reasons"? I mean, If 1 of out of 10 times, the computer finally opens right, that means that ONLY CAN BE a " logical reasons", correct Y2KEN?
I restored BIOS to defauklt hour ago but it does nto fix the problem.
My BIOS is 1.8.0.0, now I'm going to download the update BIOS you have given me, thank for searching it for me and for all your time.
The MOST IMPORTANT THING that you say is that: "IF your problem is a 'logical' failure it might be fixed by restoring it to factory condition or re-installing Windows. " then i ask you:
1) is better to restore to factory condition without installing then a "image back up"?
2) if I restore to factory condition, and then I install a "image back up" can be that the "backup image" still contain the error? I mean, is better to restore and reinstall every program manually than to put the "image backup"?
3) if I make an "image back up" before to restore, this "image backup" will safe, and contains the bad sector and error that creates the "logical errors"?
what do you think?
thank you
P.D.: Is normal that when I buy the HP computer, the store did not give to me the DVD Windows 8 system instalaltion? because I don't have the operating system in any CD/DVD althought I buy the computer whitin inside, then, the only solution for me is to "estore to factory condition" instead of "re-installing Windows" because I don't have any CD/DVD
11-22-2016 02:26 PM
Yes, you are correct HP doesn't include a Windows 8 installation disk. But HP allows you to create ONE set of recovery installation disks using the 'HP Recovery Manager'.
You can 'Reset' Windows 8 which will erase everything and install a fresh copy of Windows 8 and restore it to factory condition. Restoring to factory condition does re-install Windows.
It is always best to do a 'clean' install and reinstall everything from the beginning but I know that is a lot of work and time consuming. And it is always best to create an Image when the computer is running well with no errors. Because an Image will copy everything including viruses, file corruptions, etc.
So yes, it's possible to reintroduce these types of errors with an image.
In reference to bad sectors they again can be physical or logical.
Here is a good article that explains it better. Bad Sectors
Please check the HP website to confirm that I sent you the correct BIOS update.
Your screenshot shows a BIOS version 1.8.0.0 and I don't see that listed on the HP support site.
You have an HP Pavilion 500-214es with Windows 8.1 64bit?
Here's a link to the HP Support page for your system.
11-25-2016 05:17 AM
Hello Y2KEN, I have restored the PC to factory condition, but again happens the error.
Then the only solution is to change the hard drive, right?
Then I wonder: Perhaps is cheaper to buy the hard drive online?
Or maybe even a physical error is not from the hard drive and it is from a cable? I opened the computer and did not see anything burned, what color are the cables burned?
Please, in order that the technician does not charge me much money, can you tell me what kind of hard drive I have to buy? Does it have to be the brand SEAGATE? Or what brand does it have to be? Sell hard drives with the included operating system? Or do I have to buy the separate operating system?
P.D.:
11-25-2016 06:30 AM
You will buy an internal 3.5" SATA hard drive that is at least as big or larger than your current hard drive.
You do not have to buy the same brand of hard drive.
You can purchase recovery disks to reinstall the operating sytem from HP [US - Canada] or from RestoreDisks.com
When checking the cables, they won't be burned, but the cables or connectors might be cracked or not fully inserted into the sockets. Most times new data and power cables are not included with a hard drive, if your old cables look good then you can reuse them.
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