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‎01-11-2021 02:21 PM

HP Recommended
Product: HP Probook x360 11 G1 EE
Operating System: Microsoft Windows 10 (64-bit)

Hello, I don't know if I'am on the right board.

 

I have some problem, a friend give me a PC because he don't use it. And when I start up this PC he says he have BCD Error with this error code : 0xc0000098. Some problem with files when he startup. But when I want to acces on bios for reboot with USB he asking me a BIOS ADMIN password... my friend say to me he never change it, never use it... and I have search everywere on internet and try some code but nothing (and when I type 3 false code he don't give me the i code...)

 

Can you help me please ??

1 person had the same question
1 REPLY 1

‎01-24-2021 05:50 PM

HP Recommended

@ManiTheMamouth 

Given the date of your post, I would have expected someone to respond to it before this -- but since that has not happened, I will take a shot at it ...

Rather than leaving you hanging ... I will tell you right now that there is no such code.  The BIOS password is encrypted into the firmware on the BIOS chip, and at least on HP PCs, that chip is not socketed, and thus, is not replaceable.

 

IF you took this to a PC repair place, they might have the tools to bypass this, but we are not permitted, by HP policy, to provide any information at all about that.



I am a volunteer and I do not work for, nor represent, HP
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