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‎12-03-2024 09:42 AM - last edited on ‎12-03-2024 11:28 AM by Retired

HP Recommended
Product: HP All-in-One - 20-c410

Hello, I have a HP all-in-one desktop Intel Celeron 4096mb, Serial number [Personal Information Removed]. I made a big mistake and cancelled a cleaning on my WD external hard drive that was wiping clean, I thought I was wiping the E external drive but it wiped my C drive and now I can't get my PC to start, It keeps taking me to a startup page that says errors message 0xc00000bb. How can I fix this?   I'm running a systems extensive test and everything has passed but the hard drive/SSD long DST and everything passed except another test.  Can you please help me?

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3 REPLIES 3

‎12-03-2024 09:46 AM

HP Recommended

Hello @Magdalina , how are you ?

 

Please, try the procedures Microsoft below:

 

https://answers.microsoft.com/en-us/windows/forum/all/blinitializelibrary-failed-0xc00000bb/5065d735...

 

Best regards

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‎12-03-2024 11:36 AM

HP Recommended

Hello 👋, thank you for getting back to me so quickly, I truly appreciate it. I'm going to try your suggestion, now I just need to find another PC that I can download Windows 11 on a USB. I'll let you know if it worked. Again, thank you so much 🙏.

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‎12-03-2024 12:03 PM

HP Recommended

Hello @Magdalina 

 

Combined,

I'll wait here then

 

Best regards

Welcome to the Community, I am a volunteer and private messages will not be answered.
If the answer was helpful and/or you would like to say "thanks", Click on the button“Yes” Did I help solve the problem? Don't forget click “Accept as a solution” , If anyone has the same question, this solution might be helpful.
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