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HP Recommended

I have an HP 23.8" ALL IN ONE PC.

When I turned on the PC today it was stuck in a boot up loop. I am getting error : 0xc0000225

 

Can anyone provide me with some help.

 

Thank You in advance

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4 REPLIES 4
HP Recommended

Screenshot_20250204-214614_Gallery.jpg

 There is a constant loop over and over with the HP logo on a blank screen and then the above message appears for split second and then dissapears. Then hp logo comes back again then vanishes and this message appears.

HP Recommended

@TRELO, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

Check Your Hard Drive

One of the most common causes of the 0xc0000225 error code in Windows is the faults in the hard drive. So, we suggest you ensure your hard drive isn't damaged.

Also, make sure that it's properly connected to your system. If everything is in place and the computer is still not booting, consider resetting it.

 

Repair from Recovery window

 

Press F8 at startup to bring up the WinRE and select "Repair your computer".  At the next menu, open a command prompt and type in the following:

  • bootrec /rebuildbcd

and press enter.  if it asks you about windows installations, select "Y" or "A".  after that, you should be able to boot back into windows.

Garp_Senchau
I am an HP Employee

HP Recommended

Run the Built-In Startup Repair Tool

The most straightforward workaround to fix the 0xc0000225 error code in Windows is to run the integrated Startup Repair tool. The Startup Repair tool will find problems with the system files that help it boot properly and resolve them with automatic troubleshooting.

 

1. Insert the Windows 10 bootable installation device into your system and restart it.

2. On the next screen, select the correct language, time zone, input method, etc.

 

Windows Installation

 

3. Click on "Next", and then click on the "Repair your computer" option.

 

Repair Your Computer

 

4. Click on the "Troubleshoot" option on the "Choose an option" screen.

 

Troubleshoot Advanced Recovery

 

5. Select "Advanced options" on the "Troubleshoot" screen.

 

Advanced Options

 

6. Click the "Automatic/Startup Repair" button to start the troubleshooting program on the "Advanced" options screen.

 

Startup Repair Recovery

 

7. Enter your currently signed-in account password in the present box and click "Continue".

8. You need to follow now the prompts mentioned on the screen to continue troubleshooting to fix the issue.

Garp_Senchau
I am an HP Employee

HP Recommended

Run Virus Scan

Malware and viruses in the system could also be the reason for getting the 0xc0000225 error while booting into the system. Thus, try the following the below-mentioned steps to run a quick antivirus scan on your Windows system and check if it fixes the issue:

1. Follow Steps 1 - 5 in Fix 1 to move to the Advanced options section.

2. Click on "Command Prompt" to open Command Prompt and run the below code in it:

 

  • cd C:\ProgramData\Microsoft\Windows Defender\Platform\4.18*

3. Once done, copy-paste the below-mentioned command in it and press the Enter key:

 

  • MpCmdRun -Scan -ScanType1

4. You'll now see that the quick virus scan has started on your system and is finding malicious files.

 

Use SFC to Check the System File and Disk

The 0xc0000225 error code also appears because of missing or corrupted system files. Thus, we suggest you run an SFC scan on your computer to repair all the corrupted system files by replacing them with their cached version stored in the system.

You can check the below-mentioned prompts to learn how to run an SFC scan on Windows:

 

1. Follow Steps 1 - 5 in Fix 1 to go to the Advanced options section of Windows Recovery Environment.

2. Select the Command Prompt option on the Advanced options screen to open the console.

3. Once the console is opened, copy-paste the below command into it and press the Enter key:

  • sfc /scannow

4. Once you execute the above command in it, the SFC scan will start and take a few minutes to complete. So wait a few minutes for the scan to finish.

5. If the 0xc0000225 error doesn't appear again, it's good. If it's still there, proceed to the Advanced options section of the Windows Recovery Environment and try running the chkdsk c:/f command to scan your drive for file system errors.

 

Here are some troubleshooting steps you can try:  HP PCs - The Computer Restarts Unexpectedly Windows

 

I hope these steps help resolve the issue

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

If this reply nailed it, 🔨 mark it as the "Accepted Solution"—it’s like a spotlight for future problem solvers.  And clicking 'yes' under 'Was this reply helpful?' is the cherry 🍒 on top of the solution sundae. Sharing is caring! 💕

 

Regards,

Garp_Senchau
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.