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‎06-09-2021 03:42 PM

HP Recommended
Product: compaq elite
Operating System: Microsoft Windows 10 (64-bit)

I can't get my HP Compaq Elite to reboot after Windows 10 updated. F9 does not work.

 

4 REPLIES 4

‎06-09-2021 03:49 PM

HP Recommended

Hi:

 

Did you try tapping the ESC key first and then selecting the F9 boot options menu?

 

That is how all of the HP Elite 8200's and newer work.

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‎06-09-2021 03:57 PM

HP Recommended

I did not. I will try it.

 

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‎06-09-2021 04:00 PM

HP Recommended

All I get is the HP logo.

 

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‎06-09-2021 04:04 PM

HP Recommended

Unfortunately I wouldn't know why you can't get the boot options menu to show up.

 

I have two 8200 Elite CMT's, and that is how I get to the boot options menu...Tap the ESC key, then select F9 from the menu that shows up.

 

On my older HP 8000 Elite, I just have to press the F9 key to get to the boot options menu, because it does not have a UEFI BIOS like the 8200 Elite does.

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