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‎04-09-2018 11:31 AM

HP Recommended
Product: HP ELITEDESK 800 G2 BASE MODEL
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

While booting system giving (A7) Me FW Downgrade - Request MeSpiLock Failed error.Kindly assist 

3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-09-2018 08:47 PM

HP Recommended

@ManojAccra, welcome back to the forum.

 

I suggest that you call HP Customer Support for help; especially if the computer is still in warranty.  I have read many complaints about this problem.  Some members went into the BIOS and disabled Secure Boot and turned on Legacy Boot, but it wasn't conclusive that it worked.  You can give it a try to see if it helps before calling HP.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!

View solution in original post

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1 REPLY 1

‎04-09-2018 08:47 PM

HP Recommended

@ManojAccra, welcome back to the forum.

 

I suggest that you call HP Customer Support for help; especially if the computer is still in warranty.  I have read many complaints about this problem.  Some members went into the BIOS and disabled Secure Boot and turned on Legacy Boot, but it wasn't conclusive that it worked.  You can give it a try to see if it helps before calling HP.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
Was this reply helpful? Yes No
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