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HP Recommended
Microsoft Windows 7 (32-bit)

I got this computer from an estate sale. Just want to factory reset so I can use. Obviously I don't have password. Serial number is [Personal Information Removed]

product number is F3E14AA#ABA

3 REPLIES 3
HP Recommended

hi

check what is possible

 

 

does not seem compatible with cloud recovery

https://d34z73bbtpzgej.cloudfront.net/

 

so it may be necessary to use this option

Microsoft Windows Media Creation Tool

https://support.hp.com/sk-en/document/c04731185

 

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

Hi, @Dave1_- 

 

The PC originally came with W7 Home Premium 64 bit from HP.

 

HP Pavilion 500-281 Desktop PC Product Specifications | HP® Customer Support

 

According to the software info, there is no recovery software included.

 

If there is a W7 Home Product key on the PC's case, I can give you the link to the W7 Home Premium 64-bit English ISO file, and you can clean install W7 and then install the drivers from the PC's support page.

 

If there is no product key, the only suggestion I can offer would be to purchase recovery software from this vendor at the link below:

 

Computer Surgeons - Windows 7 Recovery Kit J5J89AV For HP Pavilion Desktop PC Model Number 500-281

 

After you install W7, I recommend you take the free upgrade to W10, unless there is a specific reason you want to remain on W7.

HP Recommended

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

 

I work on behalf of HP. Our job as moderator is to monitor all traffic on the community.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.