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HP Recommended
HP PAV 460-P214 US
Microsoft Windows 10 (32-bit)

HI Community,

MY computer is been working just fine until I relocate my office in my house, I turn off the computer and moved to another room, went I turn on the computer and after I pass the bit-locker password I got the error below. The computer is a little older than a year and I think the warranty was ended last February, any suggestion how I can fix it.

Thank you,

Computer Error Code.JPG

1 REPLY 1
HP Recommended

@Gianfranco10 

Bluescreen failures (i.e., BSODs) are notoriously difficult to diagnose and to fix -- far beyond what WE typically can do in THIS self-help Community.

You have a couple of different options to chose from ...

--------------------

The first is that of specialized forums where where folks have vast experience troubleshooting, diagnosing, and suggesting repairs for BSODs.

The community Win10 forums has a section devoted to diagnosing BSODs. So, your best bet would be to post your problem there: https://www.tenforums.com/bsod-crashes-debugging/
--------------------

The second is using free software to examine the logs that BSODs produce. This app is known as bluescreenview and is available from NirSoft, from here: https://www.nirsoft.net/utils/blue_screen_view.html

You will then have to go online to do searches with that information to get further suggestions about what to do.

Good Luck



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