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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Desktops
- Desktop Boot and Lockup
- File: \windows\system32\winload.efi Error code: 0xc0000225
Create an account on the HP Community to personalize your profile and ask a question
04-09-2021 11:40 AM
HI Community,
MY computer is been working just fine until I relocate my office in my house, I turn off the computer and moved to another room, went I turn on the computer and after I pass the bit-locker password I got the error below. The computer is a little older than a year and I think the warranty was ended last February, any suggestion how I can fix it.
Thank you,
04-12-2021 10:49 AM
Bluescreen failures (i.e., BSODs) are notoriously difficult to diagnose and to fix -- far beyond what WE typically can do in THIS self-help Community.
You have a couple of different options to chose from ...
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The first is that of specialized forums where where folks have vast experience troubleshooting, diagnosing, and suggesting repairs for BSODs.
The community Win10 forums has a section devoted to diagnosing BSODs. So, your best bet would be to post your problem there: https://www.tenforums.com/bsod-crashes-debugging/
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The second is using free software to examine the logs that BSODs produce. This app is known as bluescreenview and is available from NirSoft, from here: https://www.nirsoft.net/utils/blue_screen_view.html
You will then have to go online to do searches with that information to get further suggestions about what to do.
Good Luck
I am a volunteer and I do not work for, nor represent, HP
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