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HP Recommended
OMEN by HP 25L Gaming Desktop PC GT15-0000i (3Y5U6AV)
Microsoft Windows 11

I have a HP Omen 25L GT15-0078ns , with socket LGA1700 chipset H670 bios F22.

 

The board according to specifications has 4 slots for DDR4-3200 memory.

 

I had 2 udimm Kingston KF3200C16D4/8GX of 8 gb each (total 16 Gb) installed in slots 2 and 4 -dual channel-, and I could change in the Bios the .XMP profile to put them at 3200 Mhz and it worked perfectly.

 

I needed to expand the memory to 32 Gb because I edit photos and video. I bought two more memory modules exactly the same, so now I have complete 4 udimm Kingston KF3200C16D4/8GX of 8 gb (total 32 Gb) in slots 1,2,3 and 4 -dual channel-.

 

The problem is that now they don't work at 3200 Mhz. When in the Bios I change the .Xmp profile to something other than the base frequency 2400, the board beeps and the pc doesn't boot. It only boots if I change the base frequency back to 2400.


If I remove 2 udimm leaving again the board with 16 Gb, it works at 3200 Mhz. If I put the 4 udimm back on, it doesn't work at 3200. If I put back only the 2 udimm just bought, they work at 3200.

 

Is there a problem with the Bios that does not allow four udimm to run at 3200? In the product specifications I don't see this limitation.

 

I have information from the Cpu-Z software if you want more information.

 

Thank you very much.

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @morganiano,

 

 Welcome to the HP Support Community. 

 

I'd like to help!

 

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Elohi_NR
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

Hi @morganiano,

 

 Welcome to the HP Support Community. 

 

I'd like to help!

 

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Elohi_NR
I am an HP Employee
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