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HP Recommended
HP Pavilion Gaming Desktop PC TG01-1070m CTO
Microsoft Windows 11

Gaming PC keyboard mouse become unresponsive randomly out of nowhere causing the keys to start opening random applications and mouse left click to stop working and start selecting all on everything. i dont know what to do and Hp support is so awful and wont even help with my warranty. please help

1 REPLY 1
HP Recommended

hello
sorry, there's not much more we can do
it seems that the keyboard, and or the mouse does not work correctly, so probably to replace ..
possibly, try with another computer, this can confirm!
But apart from insisting, difficult to tell you what to do, see maybe with the seller, if the purchase is recent!
But if it's a simple keyboard/mouse kit, then you could buy something better for less!
For a few years, I systematically replace them.
because we are far from the very first models, for most computers

 

  • HP Wireless Keyboard Model 5187URF2+

 

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Windows 11 22h2 inside , user

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