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Clueless4sure
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HP Recommended
Example: Pavilion 590-P0097C
Microsoft Windows 10 (32-bit)

New installation and monitor is not working

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Grzwacz
Level 12
Level 12
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HP Recommended

Greetings,

Welcome to the forum.

I am not a HP employee.

 

Okay, you got a new PC. Is the monitor new? 

 

It is very hard to troubleshoot this problem without more details.

 

There are two 590-p0097 products. Both ship from the factory with integrated graphics. So you are not connecting the monitor to the wrong graphics port located at the rear I/O panel.

 

Please provide more information to help with a successful resolution to your problem.

 

Regards

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