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HP Recommended

I do not know this persons password or PIN number that I got this computer from, is there any way to get rid of the user by just going in the Lock Screen or completely getting rid of everything and restart like a new computer 

1 REPLY 1
HP Recommended

Hi @Soccerlover0702 

 

Welcome to the HP Forum.

 

The Forum does not assist with password or pin problems.

 

This thread will be locked by a Forum Moderator at some point in time.

 

Regards

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.