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- HP Community
- Desktops
- Desktop Boot and Lockup
- HD is not working

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01-16-2020 11:19 AM
My system is out of order and wanted setup win7 but hard disk is not recognozed even agter hd check 10% is going & rest failed so what can i do as wanted to setup win 7 ?
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01-16-2020 02:08 PM
According to the product ID you posted, this is a Notebook -- but you posted this in the Desktop section. So, is it a notebook or a desktop?
Also, that model notebook comes with Win10 preinstalled and if you force Win7 onto it, it will not work because HP does not have older Win7 drivers for the newer Win10 notebooks.
I am a volunteer and I do not work for, nor represent, HP
01-16-2020 02:08 PM
According to the product ID you posted, this is a Notebook -- but you posted this in the Desktop section. So, is it a notebook or a desktop?
Also, that model notebook comes with Win10 preinstalled and if you force Win7 onto it, it will not work because HP does not have older Win7 drivers for the newer Win10 notebooks.
I am a volunteer and I do not work for, nor represent, HP
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