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krilaurya
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Message 1 of 2
206
Flag Post

HP 24 All in One does not turn on

‎03-18-2020 11:34 AM

HP Recommended
Product: HP pavilion 24 all-in-one

My computer won't turn on. I tried to reboot using the reboot instructions, but still will not start up. 

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KrazyToad
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post

‎03-20-2020 01:09 PM

HP Recommended

@krilaurya

 

Welcome to HP Community

 

I have gone through your Post and I understand your concerns

 

Do you have lights anywhere on the AIO desktop?

 

Have you tried different wall outlet to ensure it's not an outlet issue>? Have you tried different power cord?

 

If the issue persists please contact HP Support for Service Options

 

Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

 

 

KrazyToad
I Am An HP Employee

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