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- HP 24-f0020 all in one blank screen 3 long beeps and 4 short...

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03-23-2023 11:51 AM
Hello I have a HP 24-f0020 all in one. When I go to boot up I get a blank screen with 3 long beeps and 4 short beeps. After it does 3 or 4 series of beeps it attempts to startup but says unsupported adapter installed. Our house got struck by lightening then everything died. The original power supply died so I have used several different ones that smart computer ppl said that would work. Any ideas?
03-24-2023 08:25 AM - edited 03-24-2023 09:03 AM
Hi
It is either a problem with the replacement power adapter or: memory, CPU, or MB. I would disconnect: the HDD and M.2 SSD if applicable, optical drive, and the M.2 WIFI card (one at a time to check for a successful POST).
I would first verify the replacement power adapter is okay but the power spike could have taken out other components.
You would have to swap in other known, good replacement components (memory, CPU, and MB) if the PC still does not POST after removing or replacing the first group of components.
03-24-2023 12:50 PM
hi
try this
Getting error unsupported adapter installed - HP Support Community - 6145827
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