cancel
turn on suggested results
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Locked It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
fourmspeck1
New member
1 0 0 0
Message 1 of 2
128
Flag Post

HP 24-x016 will not power up

‎08-20-2019 01:20 PM

HP Recommended
Product: Pavillion 24-x016
Operating System: Microsoft Windows 10 (64-bit)

When pressing the power button nothing happens.  The light is on the rear of the motherboard but will not enter POST or power on the CPU fan.  Could this be caused by a faulty power button?

(1)
1 REPLY 1
Grzwacz
Level 12
Level 12
6,758 6,742 636 1,521
Message 2 of 2
Flag Post

‎08-20-2019 05:16 PM

HP Recommended

Greetings,

Welcome to the forum.

I am not a HP employee.

 

This symptom could be caused by a faulty power switch.

 

It could also be caused by a failing external power supply or a motherboard problem.

 

It could be caused by a peripheral device connected to the PC.

 

It can also be caused by a component connected to the motherboard.

 

You have to check all of these items to find the problem. You can troubleshoot if you like doing this. 

 

I recommend you have HP check the PC (Link) or have a local PC tech take a look.

 

Very hard to fix this type of problem in a forum.

 

Regards

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation