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12-18-2017 01:42 AM
I have a problem, with my HP 260 G2. I wanted to update the bios, so I downloaded and launched the update from your site : sp82568.exe (4 dic 2017) .
My windows 10 restarted and the bios update program showed the work in progress, I could see all the phases going on and it went all good up to 100%, then screen went black and I was waiting for the BIOS message. I leaved the hp in this state for about 30 minutes ... but nothing.
I tried to press the reset button but, as soon as I pressed the button, the hard disk light became bright. Every time I press the reset button I see the hard disk light on.
The fan is working, but I can see no hard disk activity and monitor output is totally black, without any message. I think that bios update crashed forever the pc.
I tried the win + b combination after pressing the start button for 3 sec, but it did not success. I also tried to press cmos reset button for 5 sec with the AC unplugged, but with no success.
The pc is out of warranty but I think it is absurd in 2017 that a pc could be broken by a official bios update that arrived to 100% without any problem and electrical issue.
How can I repair my HP 260 G2? there is a way to update the bios in this state ?
I need to fix it
12-18-2017 01:41 PM
Hi I have exactly the same issue. I updated the BIOS everything went fine then the computer restarted to just a blank screen and the CPU FAN hitting high speed.
I have tried the CMOS reset, creating a USB flash drive to repair all to no avail.
12-25-2017 01:20 AM
i've the same issue but with another harddisk the system starts without Problems.
Maybe the Bios Update Utility make changes to the harddisk which make a correct boot impossible. The system hangs only if the harddisk is plugged in.
The broken Harddisk works in another PC without problems - has anyone an idea how to fix this?
01-03-2018 04:20 AM
I'm sorry, the only solution that I've found was to re-flash the bios.
It is not easy and not for everyone. I had to go on a specialized lab that desolded the bios, re-flashed and solded again on the mainboard.
Total cost about 50 bucks
If your HP 260 is under warranty, you can call the Hp support.