cancel
Showing results for 
Search instead for 
Did you mean: 
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
marcosalfi
New member
2 1 0 1
Message 1 of 14
3,204
Flag Post

HP 260 G2 Mini bios issue

HP Recommended
HP 260 G2
Microsoft Windows 10 (64-bit)

Hello,

I have a problem, with my HP 260 G2. I wanted to update the bios, so I downloaded and launched the update from your site : sp82568.exe (4 dic 2017) .
My windows 10 restarted and the bios update program showed the work in progress, I could see all the phases going on and it went all good up to 100%, then screen went black and I was waiting for the BIOS message. I leaved the hp in this state for about 30 minutes ... but nothing.

 

I tried to press the reset button but, as soon as I pressed the button, the hard disk light became bright. Every time I press the reset button I see the hard disk light on.

 

The fan is working, but I can see no hard disk activity and monitor output is totally black, without any message. I think that bios update crashed forever the pc.

 

I tried the win + b combination after pressing the start button for 3 sec, but it did not success. I also tried to press cmos reset button for 5 sec with the AC unplugged, but with no success.

 

The pc is out of warranty but I think it is absurd in 2017 that a pc could be broken by a official bios update that arrived to 100% without any problem and electrical issue.

 

How can I repair my HP 260 G2? there is a way to update the bios in this state ?

I need to fix it 

 

Thanks 

Marco 

13 REPLIES 13
lees1509
New member
1 1 0 1
Message 2 of 14
Flag Post
HP Recommended

Hi I have exactly the same issue. I updated the BIOS everything went fine then the computer restarted to just a blank screen and the CPU FAN hitting high speed.

 

I have tried the CMOS reset, creating a USB flash drive to repair all to no avail.

 

Was this reply helpful? Yes No
rd72
New member
2 2 0 1
Message 3 of 14
Flag Post
HP Recommended

Hi, same to me ;(

Was this reply helpful? Yes No
rocketit
New member
1 1 0 1
Message 4 of 14
Flag Post
HP Recommended

Hello,

i've the same issue but with another harddisk the system starts without Problems.

Maybe the Bios Update Utility make changes to the harddisk which make a correct boot impossible. The system hangs only if the harddisk is plugged in.

The broken Harddisk works in another PC without problems - has anyone an idea how to fix this?

 

Thanks,

Hans

Was this reply helpful? Yes No
Savoyard73
New member
1 1 0 0
Message 5 of 14
Flag Post
HP Recommended

Hi, same to me !

Help me.

Was this reply helpful? Yes No
marcosalfi
Author
New member
2 1 0 1
Message 6 of 14
Flag Post
HP Recommended

I'm sorry, the only solution that I've found was to re-flash the bios.

 

It is not easy and not for everyone. I had to go on a specialized lab that desolded the bios, re-flashed and solded again on the mainboard.
Total cost about 50 bucks

 

If your HP 260 is under warranty, you can call the Hp support. 

 

Greetings

 

Was this reply helpful? Yes No
Sioux444
New member
1 1 0 0
Message 7 of 14
Flag Post
HP Recommended

I have the same problem here. No warranty anymore an a broken bios update.

 

Was this reply helpful? Yes No
rd72
New member
2 2 0 1
Message 8 of 14
Flag Post
HP Recommended

Re-flashed the BIOS - an authorized HP partner, solved the problem ... 

Was this reply helpful? Yes No
Mandarine
New member
1 1 0 0
Message 9 of 14
Flag Post
HP Recommended

Same Problem here. Seems to be an wrong bios-update from Hp for this Computer 😞

Was this reply helpful? Yes No
achup
New member
1 1 0 0
Message 10 of 14
Flag Post
HP Recommended

The same problem. Most likely, the update BIOS crooked. What to do now, warranty is over! 😞

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation