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HP 300-230 Hard Drive failure

HP 300-230
Microsoft Windows 10 (64-bit)

My wifes HP mini desktop will not load to Windows and stops on the black screen of death.   I ran the dianotic tool and it showed a DST failure GGF72J-81B9H0-PXPAMF-60U903 is there anything I can do to fix this?

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HP 300-230 Hard Drive failure

Hi:

 

The error code you received, Hard Disk 1 Quick Test Failure, means that the hard drive needs to be replaced and the operating system reinstalled.

 

Below is the link to the service manual for your PC.  The HDD R & R procedure can be found in this guide.

 

http://h10032.www1.hp.com/ctg/Manual/c04717072

 

If you don't need a lot of storage space, you may want to consider purchasing a better performing, more reliable solid state drive.

 

After you replace the hard drive, you can reinstall W10 as follows...

 

You can make a W10 USB flash drive installer with the Microsoft Media Creation Tool, using an 8 GB flash drive using another Windows PC, if your PC is not working.

https://www.microsoft.com/en-us/software-download/windows10

If you are asked to enter a product key during the installation process, select the 'I don't have a product key' option, and W10 will install and automatically activate once you are connected to the internet.

Here are the steps to create the W10 USB flash drive installer...

Select Download tool now, and select Run.

If you agree to the license terms, select Accept.

On the What do you want to do? page, select Create installation media for another PC, and then select Next.

Select the language, edition, and architecture (64-bit or 32-bit) for Windows 10. You want 64 bit.

Select which media you want to use:

USB flash drive. Plug in a blank USB flash drive with at least 8GB of space. Any content on the flash drive will be deleted.

Then you can reinstall the drivers and available software from the PC's support page.

 

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-mini-300-200-desktop-pc-series/8499664/...

Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
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