• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎12-04-2024 06:26 AM

HP Recommended
Product: HP Compaq Pro 6305 Small Form Factor PC
Operating System: Linux

hp 6395 running alma9 linux, no startup, no beeps, no post no boot, no display, power on after 45 seconds cpu fan races, pwr supply good, it will randomly startup after off for days and will work fine. then upon a reboot will not start again from warm start or cold start. cannot get to f2 or f10/f11

removed all external device connections and memory, same no start. used a PCI post diag card to get error codes, card shows pwr ok , upon start displays code of 5E5D - code not listed anywhere. want to find this problem as it seems this is a hp problem as many have this same issue. also changed BIOs battery and reset, same no start.

seems like as it trys to start initial checks are failing - would like to know hp's startup code flow.

any help would be much appreciated - I don't want to just start shotgunning parts

Scott

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.