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HP Recommended
HP All-in-One - 22-df0010nf
Microsoft Windows 11

Bonjour,
Windows 11 23h1
Suite à une mise à jour du BIOS via WINDOWS UPDATE, le Pc ne boot plus :
"La mise à jour du Bios système a echoué.
Impossible d'ouvrir le fichier image du Bios"
 Apres avoir cliqué sur " Continuer le processus de démarrage", je reviens sur le meme écran !


IIMG20231204173756[1].jpg

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

You have one of the many PC's with the MonkD motherboard that had that problem after an unsolicited BIOS update push from Windows update.

 

This discussion has helped many folks with that motherboard resolve the problem.

 

Hopefully, it will work for you as well.

 

Solved: Re: HP BIOS update failed - HP Support Community - 8860247

View solution in original post

7 REPLIES 7
HP Recommended

Hi

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.

Regards,

I work on behalf of HP.
HP Recommended

Hello,

Windows 11 23h1

Following a BIOS update via WINDOWS UPDATE, the Pc no longer boots:

"System Bios update failed.

Unable to open the Bios image file".

After clicking on "Continue the boot process", I'm back on the same screen!

What manipulations do I have to do to make this bios OK!

I thank you in advance

Syl20

 

HP Recommended

Hi:

 

You have one of the many PC's with the MonkD motherboard that had that problem after an unsolicited BIOS update push from Windows update.

 

This discussion has helped many folks with that motherboard resolve the problem.

 

Hopefully, it will work for you as well.

 

Solved: Re: HP BIOS update failed - HP Support Community - 8860247

HP Recommended

Good evening,

Thanks for your help, but ...

Unable to extract to USB stick with Windows 11 Pro.

On the other hand with Windows 10 Home, no problem.

Luckily I had kept a good old laptop!

 

Syl20

 

HP Recommended

You're very welcome. 

 

Were you able to recover the BIOS and have the PC work again?

HP Recommended

Hola 🙂

 

Thanks for your help.

The PC aio is working again.

But Windows 11 still offers a BIOS update.

And again, the PC no longer boots.

So I repeated your procedure and it's working again.

So I won't be doing the BIOS update proposed by Microsoft or HP.

As far as I'm concerned, I'll never buy this brand again!

Good evening and good luck.

 

Syl20

 

HP Recommended

That's great news you were able to restore the BIOS. 

 

Cheers, and good luck to you too!

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