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‎11-09-2023 09:56 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Windows update pushed a BIOS release and now the system is looping on "The System BIOS Update Failed - Unable to open BIOS image file"
I have already tried a few suggested BIOS revisions via flash drive recovery
Although, they do make the startup sequence act differently and you can see the flash drive being accessed, it still ultimately returns to the "The System BIOS Update Failed - Unable to open BIOS image file" screen.
Can someone verify what BIOS version actually works with this machine? I know that there is a base model, but none of the ones suggested in other posts seem to work.
This system is a AMD Gold Processor.

Category:
1 REPLY 1

‎11-10-2023 08:12 AM

HP Recommended

Hi:

 

Your PC has the MonkD motherboard that was affected by push that causes the failed BIOS update.

 

The only suggestion I can offer, would be to see this if the info in this discussion works for you:

 

Solved: Re: HP BIOS update failed - HP Support Community - 8860247

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