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adam_ilul
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Message 1 of 5
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Solved!

HP ALL-IN-ONE - 22-DD0117D BIOS recovery file not found

HP Recommended
HP ALL-IN-ONE - 22-DD0117D
Microsoft Windows 10 (64-bit)

The AIO startup shown this message

 

The BIOS recovery files cannot be found or the files are corrupted.
Using another computer and a USB flash drive, download the latest BIOS
file from the HP website and create a BIOS USB recovery drive for the PC
that needs recovery.
Insert the BIOS us a recovery drive into the PC that needs recovery and
restart the PC.
To learn more about creating a USB recovery drive, go to the HP website
https://support.hp.comus-en/document/C02693833

 

 

Try goto the support download for bios file and update file 

but after i enter the serial number of the unit the web said

 

We were unable to find drivers for your product.

Screenshot 2021-06-09 091404.jpg

1 ACCEPTED SOLUTION

Accepted Solutions
Paul_Tikkanen
Level 21
Level 21
141,315 64,879 22,040 33,959
Message 2 of 5
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HP Recommended

Hi:

 

You can find the drivers you need for your PC at the link below.

 

HP All-in-One PC 22-dd0000a Software and Driver Downloads | HP® Customer Support

 

Make sure you select the correct BIOS file for the BIOS family your PC has.

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Paul_Tikkanen
Level 21
Level 21
141,315 64,879 22,040 33,959
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HP Recommended

Hi:

 

You can find the drivers you need for your PC at the link below.

 

HP All-in-One PC 22-dd0000a Software and Driver Downloads | HP® Customer Support

 

Make sure you select the correct BIOS file for the BIOS family your PC has.

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adam_ilul
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HP Recommended

Thanks Work like a charm

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Paul_Tikkanen
Level 21
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141,315 64,879 22,040 33,959
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HP Recommended

You're very welcome.

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Arga
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HP Recommended
hi

I have a problem like you

I have a problem like this, there are 2 aio units

I have done a usb bios recovery but it still doesn't work

press and hold the power button 1-3 seconds, and windows + B, still won't

are there any other steps?

thank you
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