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- HP Community
- Desktops
- Desktop Boot and Lockup
- Re: HP All In one Desktop Won’t Turn on

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07-26-2018 07:51 AM
When we first got the machine, right out of the box it happened! We unplugged it for atime, plugved it in and it worked. Now, we have the same ussue but nothing works.
I have tried the above steps but the power light does not even flicker!
There is a white light above the power cord so I know there is power to the PC.
Any ideas, please? Getting desperate here...
07-26-2018 12:13 PM
Thank you for responding,
That said, let's get straight to it:
Taking into account the steps you've done so far, I recommend you check with an alternate power cord & another wall outlet, if none of that works I suggest you check the below steps:
Please check your Private message icon on the upper right corner of your HP Forums profile
Next, to your profile Name, you should see a little blue envelope, please click on it
(The reason we are utilizing the private message now, is because the instructions are critical).
Keep me posted,
If the information I've provided was helpful,
Give us some reinforcement by clicking the solution and kudos buttons,
that'll help us and others see that we've got the answers!
Good Luck.
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.
04-22-2019 12:04 PM
Hello,
I am trying to fix my husband HP all in one computer. The monitor will not turn on. He used it fine in the morning and now it will not turn on, I did get it to go once in the afternoon he used then it went blank again. I have tried everthing. I hear the fan go on and the cd compactment will open but no lights come on. I believe the running noise I hear is the fan?
Any advise is appreciated.
MC
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