HP Compaq 6300 SFF Not recognising greater than 2GB RAM, & that only works in slot 1. this was found after recent W-10 upgrade which caused the OS to fail. OS has been reloaded, Bios has been updated but problem
It has been working 2 , 4GB & 2, GB, for a total of 12 GB for a long time. That stopped during recent W-10 Update, so ??????. Now slot 1 is the only one PC will boot to & only with no more than 2GB of Ram.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".