-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Boot and Lockup
- HP Compaq 8200 Elite Windows 10, how to update BIOS?

Create an account on the HP Community to personalize your profile and ask a question
10-15-2018 12:23 PM - edited 10-15-2018 12:24 PM
That is bizarre.
There is a process to installing a video card.
Did you first uninstall the old nvidia graphics adapter and drivers in the device manager and windows control panel before installing the new card?
Graphics drivers from a previous graphics adapter will cause havoc when installing a new card.
Did you first install the Intel graphics adapter and driver before installing the GT 640 in there?
How would you feel about reinstalling W10 and starting from scratch?
Now that you have the card in the right slot, you may want to do that first before pitching it.
10-15-2018 01:06 PM - edited 10-15-2018 01:11 PM
Before i went to the shop to get it installed, i made sure to try anything and everything i could, including trying different sockets and uninstalling the drivers. The card didn't work in either socket so i thought i could rule out the sockets themselves. Uninstalling the drivers didn't achieve anything either.
As for the GT 640, i didnt install anything before putting it in the case, only after (using the included DVD). Didn't have to uninstall anything either.
Reinstalling Windows 10 wouldn't really be an option for me because i have no way of backing up all of my data (which i'm not too keen on losing) and i don't even have a windows 10 disk or anything that i could reinstall it with.
10-15-2018 01:13 PM - edited 10-15-2018 01:15 PM
As far as reinstalling W10, you can make W10 installation media and clean install W10 for free at any time by using the media creation tool at the link below.
https://www.microsoft.com/en-us/software-download/windows10
You can make a USB flash drive installer (you would need an 8 GB flash drive for that), or save an ISO file which you can burn to a DVD.
If you want to burn the ISO file to a DVD, I have zipped up and attached the Microsoft utility that should do that for you, below.
If you are asked to enter a product key during the installation, check the 'Skip' box, and W10 will install and automatically activate once you are connected to the internet.
W10 will install all of the drivers you need except for the PCI serial port, and you would use the W8 Intel AMT-SOL driver for that from the 8200 Elite support page.
Anyway, that is up to you.
I have done all I can from my end to help.
Bottom line...the GT 710, GT730 and GT1030 will all work on the 8200 Elite with no issues.
It's not the model series that is the problem.
10-15-2018 01:22 PM
Thank you anyways.
...but just in case, I checked the update history and this is what it showed on the day it happened, the day before and today (15th):
I don't know if anything here could have caused it but the nvidia display and samsung usb drivers seem suspicious. That might also explain why the computer wasn't in sleep mode when i woke up.
10-15-2018 02:44 PM
You're very welcome.
My WU history doesn't show either of those updates, but I did get a graphics driver update directly from Nvidia the other day.
This one...it was good for the GT 1030, GT 730 and Gt 710
https://www.nvidia.com/Download/driverResults.aspx/138697/en-us
Does your PC have the optional add on USB3 card?
Neither of mine do, so the Samsung update might be for that.
Otherwise, if you have any other devices connected to the PC such as a Samsung printer or cell phone, it might be for those.
10-15-2018 02:47 PM
I think i figured it out. What had been happening, was that every time i loaded into windows, it saw that the gpu was missing drivers, so it automatically tried installing them for me, not detecting that those drivers are not correct / are defective.
If you too are having this problem, i suggest you read THIS THREAD.
- « Previous
-
- 1
- 2
- Next »