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‎10-14-2019 09:52 AM - edited ‎10-14-2019 09:54 AM

HP Recommended
Product: HP Compaq Pro 4300 Small Form Factor PC
Operating System: Microsoft Windows 7 (32-bit)

HP Compaq Pro 4300 Small Form Factor PC fan comes on but computer does not. We had a power outage and now the computer power supply fan comes on full force but the computer will not power on and no lights come on.

1 person had the same question
1 REPLY 1

‎10-14-2019 06:51 PM - edited ‎10-14-2019 07:59 PM

HP Recommended

Greetings,

Welcome to the forum.

I am not a HP employee.

 

I would guess a power surge has occurred.

 

This surge may have damaged the power supply, the motherboard, or a component connected to the motherboard.

 

Component failure has occurred.

 

Regards

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