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‎11-04-2019 11:52 PM - last edited on ‎11-05-2019 08:21 AM by Retired

HP Recommended
Product: HP Compaq Pro 6300 Base Model Microtower PC

HP Compaq Pro 6300 Base Model Microtower PC SN: [edit] Product Number: QV98AV

 

5 short beeps on boot

support recovery options TO recover bios do not work

 

I need to try and recover bios via a usb key. I cannot find any files to do this.

 

Thanks, Al

2 REPLIES 2

‎11-05-2019 02:31 AM

HP Recommended

Hi

HP Compaq Pro 6300 Base Model Microtower PC  --  QV983AV   

https://support.hp.com/gb-en/product/hp-compaq-pro-6300-microtower-pc/5232874/model/5232875?sku=QV98...

https://support.hp.com/gb-en/drivers/selfservice/hp-compaq-pro-6300-microtower-pc/5232874/model/5232...

 

Business Desktops BIOS Utilities

5.03 Rev.B 0.4 MB Jun 5, 2014 Download

HP Compaq Business Desktop System BIOS (K01 BIOS) for Windows

 

2.90 Rev. A 17.4 MB Aug 19, 2013 Download

 

Business Desktops BIOS Utilities

5.03 Rev.B 0.4 MB Jun 5, 2014 Download

 

 

 

https://support.hp.com/us-en/document/bph07107

 


Hopefully one of these documents will cover (and solve) your problem...

https://support.hp.com/ca-en/document/c00042629

https://support.hp.com/us-en/document/c02693833

Turn off the computer, and then connect the power cord.
Press and hold the Windows key and the B key at the same time, and then press and hold the power button for 2 to 3 seconds.
Release the Power button but continue pressing the Windows and B keys. You might hear a series of beeps.
The HP BIOS Update screen displays and the recovery begins automatically. Follow any on-screen prompts to continue the startup to complete the recovery.
HP BIOS Update recovery in progress

If the HP BIOS Update screen does not display, repeat the previous steps but press the Windows key and the V key. If the screen still does not display, your computer might not support the feature or there is a hard drive issue. Continue to the next step to install a BIOS recovery file from the HP website.
If the Power light turns off, the Power button was held too long. Repeat the previous steps, making sure to hold the button for only 2 to 3 seconds.

 

 

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‎11-05-2019 07:39 AM

HP Recommended

Hi, @als2 

 

The 5 beep/red flashing LED code indicates there is a memory issue of some kind.

 

See the service manual, chapter 9, page 193 for how to troubleshoot the 5 beep code error.

 

http://h10032.www1.hp.com/ctg/Manual/c04034127

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