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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
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Press ESC as soon as you see the monitor being enabled and see if you can run the HP built-in diagnostics. The fact that something shows up is far better than a black screen.
Run the diag software if the BIOS responds.
If you press ESC too soon you may have to power off and back on
I am a retired Principal Analyst, and a community volunteer.
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