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Tdsr1
New member
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Message 1 of 2
211
Flag Post

HP Desktop All-in-One 24 r-014 just cut off and won't restart

‎05-31-2021 09:55 PM

HP Recommended
Product: HP Pavillion all in one 24 r-014
Operating System: Microsoft Windows 10 (64-bit)

HP All in One Desktop 24 r-014 just cut off during normal work and will not cut back on. There are no boot up sounds or lights on. The cord and wall power are  both functioning. 

1 REPLY 1
itsmyname
Level 9
5,032 4,948 230 644
Message 2 of 2
Flag Post

‎06-02-2021 07:56 PM

HP Recommended

Common symptoms:

* dead power-supply

* dead motherboard

* dead CPU

* broken connector where the  "power-brick" connects into the computer.

 

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