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- HP Desktop power button flashing 5 times and making beeping ...

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08-16-2019 12:54 AM
So whenever I turn on my desktop, the power up button flashes white 5 times then stops for 3 seconds then starts again. Also, the flashing light is joined by a beeping noise that also has the same rhythm. 1 last thing, there is no ram chip in the computer. Any got any solutions? Thank you!
08-16-2019 04:36 AM - edited 08-16-2019 04:38 AM
Hi
On some computers, the motherboard can flash or change the colour of lights on the outside of the case, such as the power button LED and the hard drive activity LED. For computers that support this technology, lights blink and provide a beep to indicate a failure condition.
LED and BEEP condition | Description | Corrective action |
Power button LED blinks 5 times with 5 beeps | Memory | Reseat memory DIMM modules. If the problem is not resolved, contact support to resolve a possible RAM or Main-Board failure. |
08-16-2019 10:31 AM
Hi
The 5 beeps are for a Main Board fault/Memory problem. You do not mention the amount of memory or that you have tested/changed it for known good components.
First:- Turn off the computer, press and hold the PWR button for 4 seconds.
Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.
Next - Press and Hold the Power button for 15 seconds to Hard Reset.
Rinse and Repeat
AND/OR - Power on your PC, press Esc (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).
AND/OR
HOW DO I USE DIAGNOSTICS?
HP PC Hardware Diagnostics Windows is a Windows-based utility that allows you to run diagnostic tests to determine if the computer hardware is functioning properly. The tool runs within the Windows operating system in order to diagnose hardware failures. HP PC Hardware Diagnostics Windows comes pre-installed on new HP computers, but if not on yours, download here:- http://ftp.hp.com/pub/softpaq/sp93001-93500/sp93457.exe