HP ENVY All-in-One 32-a dies anf forced to unlock bitlocker

[Jkrassman]

Hi,

My HP ENVY All-in-One 32 suddenly turns it self off and after that Bit Locker kicks in and I have to unlock it with my key. It has happended two times the last three days.

First time I saw something about cmos but I dont remeber exactly what is said.

Any suggestions?

[Nirvana_95]

Hi @Jkrassman

Welcome to the HP Support Community. Thanks for bringing this to our notice.

I see that you are facing issues with your system. Do not worry, we are here to fix it.

May I know from when are you facing this issue?

Did you make any hardware or software-related changes to it?

Try enabling TPM 2.0 on your system and check if the issue persists. You may use the link below and let me know the outcome: CLICK HERE

Hope this helps! Keep me posted. 

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