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HP Recommended
HP ENVY All-in-One - 32-a1116no
Microsoft Windows 11

Hi,

 

My HP ENVY All-in-One 32 suddenly turns it self off and after that Bit Locker kicks in and I have to unlock it with my key. It has happended two times the last three days.

 

First time I saw something about cmos but I dont remeber exactly what is said.

 

Any suggestions?

1 REPLY 1
HP Recommended

Hi @Jkrassman

 

Welcome to the HP Support Community. Thanks for bringing this to our notice.

 

I see that you are facing issues with your system. Do not worry, we are here to fix it.

 

May I know from when are you facing this issue?

Did you make any hardware or software-related changes to it?

 

Try enabling TPM 2.0 on your system and check if the issue persists. You may use the link below and let me know the outcome: CLICK HERE

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

 

NIRVANA_95
I am an HP Employee
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