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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎07-14-2022 12:17 PM

HP Recommended
Product: HP ENVY Desktop - 750-524
Operating System: Microsoft Windows 10 (64-bit)

I do not have the admin password and the OS will not start up...I  am trying to reset it to a previous or use a disk image I have on usb but no luck getting past the administrator password.  I am the owner but the password I have doesn't work....

Category:
1 REPLY 1

‎07-14-2022 12:22 PM

HP Recommended

Hey @lostandfound13 🙂

 

 

 

Thank you for visiting the HP Support Community.

 

 

 

According to the Community's Rules of Participation:

 

 

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

 

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

 

 

Regards,

 

 

 

MarcusC

I work on behalf of HP.
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