• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎04-21-2023 02:23 PM

HP Recommended

I have an HP Elite 8300 Series Small Form Factor and it will not accept a 1 TB Sandisk Type III hard Drive.  It accepts smaller size Sandisk Hard drives.    It say Hard Drive not found but when I run the diagnostics, the Hard Drive test passed.  I am upgrading from another older Desktop and moving the hard drive with Windows 10 Pro and all my files on it.  I have updated the Bios to the latest version.  I also tied connecting a 1 TB HHD drive and it was fine.

Any help on this would be greatly appreciated.

Bilal

Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.