Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎07-22-2023 04:32 AM - edited ‎07-22-2023 04:55 AM

HP Recommended
Product: HP EliteDesk 800 G1 Base Model Small Form Factor PC

hi guys,

the issue I'm having is my EliteDesk 800 G1 will not boot at all!

 

I was using it one day doing graphic work and it just turned off.. that was months ago..

since I have:

Removed graphics card

replaced power supply

replace ram

repasted the cpu

change fan and heatsync

change cmos bat

 

and it still will not boot...

I get the power supply fan maxing out at 100%, then 4 continuous beeps and a red blinking power light.

 

any help would be greatly appreciated, all the automated HP tools have been useless.

 

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-22-2023 09:34 AM - edited ‎07-22-2023 09:38 AM

HP Recommended

Here is the manual for that model.  On page 246. it describes the conditions you posted and what might be the cause.

http://h10032.www1.hp.com/ctg/Manual/c04331008.pdf

 Activity                                             Beeps                     Possible Cause

 

I cannot get the chart to copy and paste nor can I type it in and expect it to show properly, so go to the manual and have a look. Page 246.  The next column to the right lists the recommended action(s) to solve the problem.

 


I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the "Was this reply helpful" Yes button.

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎07-22-2023 09:34 AM - edited ‎07-22-2023 09:38 AM

HP Recommended

Here is the manual for that model.  On page 246. it describes the conditions you posted and what might be the cause.

http://h10032.www1.hp.com/ctg/Manual/c04331008.pdf

 Activity                                             Beeps                     Possible Cause

 

I cannot get the chart to copy and paste nor can I type it in and expect it to show properly, so go to the manual and have a look. Page 246.  The next column to the right lists the recommended action(s) to solve the problem.

 


I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the "Was this reply helpful" Yes button.
Was this reply helpful? Yes No

‎07-22-2023 06:35 PM

HP Recommended

I found the info I needed on a=page 215? (203 at bottom of page)

power failure, 4 beeps, red led, 5 iterations

ive done everything suggested in this section except from replacing the motherboard, which is no longer available.

 

I guess this guy is a dead PC.

Thanks for the help anyway.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.